True, but small businesses fail all the time for all kinds of reasons. Lack of core members is like the co-op equivalent of the trope where the original owner of a small business sells it to some idiot who makes awful decisions and it all goes down the tubes. It doesn’t really explain why for every 100+ traditional businesses that are started, only like 1 co-op is started (numbers made up, obviously, but it feels that way).
By this logic, no businesses should rely on the internet, roads, electricity, running water, GPS, or phones. It is short sighted building stuff on top of brand new untested tech, but everything was untested at one point. No one wants to get left behind in case it turns out to be the next internet where early adoption was crucial for your entire business to survive. It shouldn’t be necessary for like, Costco to have to spin up their own LLM and become an AI company just to try out a better virtual support chat system, you know? But ya, they should be more diligent and get an SLA in place before widespread adoption of new tech for sure.