

First reason is that during covid they tried shifting all business over to these pickup services. Well…without direct control of the services, you’re kind of at the mercy of the workforce that can’t get jobs that have a boss. You are not their boss. They are their boss. You’re allowing them to do your work without any oversight on your behalf. So why would Joe the delivery driver, whos 4 hours late picking up this order, give a shit about quality control?
It’s worse than that.
You’re looking at it as if the app-based delivery service has low standards. The reality is even worse. They use all kinds of surveillance and data analysis techniques to figure out which of their drivers is the most desperate, and will keep working for the lowest possible fees. Then, they give the most work to those drivers because they are the most profitable. The drivers know they’re getting screwed, but they are doing app-based deliveries because they can’t find anything better.
The apps are a middleman between the restaurant and the customer and they don’t just squeeze those two, they also squeeze their drivers.





















Yes, but that’s very different from claiming that the people who came up with terms like “moron”, “idiot” and “imbecile” as a way to describe people with intellectual disabilities were necessarily racist.