Woke up on Monday and my Pixel 6 Pro wasnt quite fitting in the case while i was checking news while having coffee on the morning. Pushed it in and it didnt seem to fit right. Took the case off to find it had turned itself into a spicy pillow and was splitting along the side. Was 1 month inside warranty, messaged support who told me it was wear and tear initially. I made it quite clear i wasnt accepting that and there wasnt even any way that internal adhesive failing would be wear and tear, never mind battery expansion. They agreed to replace it with a refurb as a goodwill gesture, how very nice of them. I upgraded the same day to a S23 Ultra and have sold the refurb to a reseller.

  • Nurse_Robot@lemmy.world
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    1 year ago

    My Google Pixel 5 broke less than thirty days after the warranty expired. The screen just turned off, there was nothing else wrong with the phone. No scratches, no water exposure, nothing. Google has turned into a crooked business

    • YottaDren@lemmy.world
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      1 year ago

      My new 6 pro was broken out of the box. Google support said not to worry about it because it was still under warranty so I could get a refurbished replacement for $60! I had to demand they escalate it all they would send me a new one.

    • whispering_depths@lemmy.world
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      1 year ago

      full of shit. you can take it to a repair place partnered with Google and they’ll give you a new screen straight up. It was free, in and out.

        • whispering_depths@lemmy.world
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          1 year ago

          it was free, in and out ( I left my phone there for an hour )

          Continue to tell me you’re propagating bullshit you know nothing about. $5 says you got scammed by some random phone repair place and they’re laughing about the idiot who paid them $200 for a free job.

          • Nurse_Robot@lemmy.world
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            1 year ago

            It was the place Google referred me to, they’re under contract to work on Google phones. I didn’t pay them, I just switched phones. You’re a very rude and aggressive person, I can’t imagine that does you any favors in the real world.