So it turns out that the cause was indeed a rogue change they couldn’t roll back as we had been speculating.

Weird that whatever this issue is didn’t occur in their test environment before they deployed into Production. I wonder why that is.

    • pntha@lemmy.world
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      1 year ago

      how else do you explain to the layman “catastrophic failure in the configuration update of core network infrastructure and its preceding, meant-to-be-soundproof, processes”