So a friend(a) of mine is running a plex server. They gave me and another friend(b) access to it.

friend(b) can watch everything just fine without a subscription but everytime i want to watch something i get the alert to buy a remote pass.

I read that i could be a bug that should be resolved after a restart of the server but this didn’t resolve it at all.

the thing is that i have some streams that i started which i can resume watching without a problem. I just cant start a new stream from the beginning, even if i have seen the stream before.

Does anybody else has/had similar problems or knows something about whats going on?

EDIT: Okay so I could get around it with a htpc-client. No idea why, it just works.

  • Vinny_93@lemmy.worldEnglish
    4·
    4 天前

    Does your host have a Plex pass? If not, you’ll need a remote pass to watch from outside the host’s network. Or your host needs a plex pass. They implemented this a while ago.

  • bamboo@lemmy.blahaj.zoneEnglish
    2·
    4 天前

    Haven’t experienced this myself, but I would try to do some more troubleshooting. Do you get the problem remotely in both the browser and the phone app? Have you tried to create a new account and link that as a guest to the plex server, and does that work? Hopefully trying some of these things out, you can isolate the issue and find a working solution.

    • dontbelievethis@sh.itjust.worksOPEnglish
      1·
      4 天前

      I’m waiting right now for the host to have time to troubleshoot some possibilities. Just though I’d ask the broader public in the meantime.

      As far as I know you need a subscription for the app to work in every case so I didn’t bother as I just used it to pit stuff on my watchlist for later.

      • bamboo@lemmy.blahaj.zoneEnglish
        1·
        4 天前

        You don’t need a subscription for remote play if the server has Plex Pass. You should be able to at least test browser/app functionality on your own, and setup a new account for testing.

        • dontbelievethis@sh.itjust.worksOPEnglish
          1·
          4 天前

          You don’t need a subscription for remote play if the server has Plex Pass.

          Oh, I know that. Thats my Problem. Me and my friend(b) both don’t have remote pass. But friend(b) is able to watch without problems.

          I just tried to watch something trough the app and the popup came again but this time it didn’t display the price at al all just “/month”.

          • bamboo@lemmy.blahaj.zoneEnglish
            1·
            4 天前

            Same thing happens if you uninstall and reinstall the app? What version is the app, is it behind your friends? Are you able to remote stream on the browser

            • dontbelievethis@sh.itjust.worksOPEnglish
              1·
              4 天前

              Still happens after reinstalling the phone app.

              We use the webapp so it is the same.

              I am able to stream audiobooks trough the webapp but I read that audio books are except from the remote pass anyway.

              Tried to download the desktop app but it won’t display. So I tried to figure out what’s up with that. Guess it has something todo with Wayland/x11 on EOS/KDE but I’m getting pretty frustrated/tired right now.